Shark WV201BK WANDVAC Cordless Hand Vac, Lightweight & Portable at 1.4 lbs. with Powerful Suction, Charging Dock, One-Touch Empty for Car & Home,Mattress,Duster Crevice Tool Included,Black(Pack of 1)

SHARK, THE MANUFACTURER OF THISPRODUCT, CARES ABOUT ITS CUSTOMERS
After receiving delivery from Amazon of Shark’s WV201RGBRN WANDVAC Cordless Hand Vac, I learned the following:1. Receiving a product from Amazon does not mean that the product received is as-intended at time of purchase. I received an unsealed product box with an attachment missing. As directed by the product brochure, I called the SHARK Customer Service number. (The brochure is — and should be — enclosed in the product box.) I spoke with a very kind, responsive, and responsible SHARK CUSTOMER SERVICE representative. He advised me to register the Shark product (which I did by providing him with the requested information). He IMMEDIATELY facilitated dispatch to me of the missing attachment to the vac.NOTE: I called SHARK on Tuesday (after receiving delivery and checking the product box contents) and received the attachment from SHARK on Saturday. SHARK provided contemporaneous information re. fulfillment, dispatch, and delivery. I rate SHARK OUTSTANDING. (Thank you, SHARK!)2. It was only after I called SHARK that I noted two Amazon coded stickers on the product box (a red and a white sticker that I have not previously encountered with prior purchases). Accordingly, I reached out to Amazon to ask if the product I received was new product or returned merchandise. I did NOT receive an answer to my question but noted that Amazon unilaterally began a ‘RETURN” process — directing me to go to a UPS Store that same week — within a couple of days. When I objected and noted that I had registered the purchase and intended to keep it, I was also told that replacement (that I, also, did not request) would NOT be possible.3. By this point in time I had watched multiple Youtube videos about the Shark Ion handheld vac and I used the vac; I realized that, among other things:a. It is an effective and impressive cleaning applianceb. It has small dust cup capacity and needs to be emptied perhaps more frequently than experienced by some consumers with other product..c. If not emptied and/or if the filter needs cleaning/changing, the fully charged vac may, among other things, cut-off and/or otherwise not effectively perform. (Some posted that the product may feel warm.)d. Per the instructions, even fully charged produces minutes of operation. (The internet — consumer postings) indicate ranges of time from 3 to 8 to 10 minutes; the outer end (not often mentioned) was 30 minutes.e. Despite what may be considered practical operational ‘limitations’, the effectiveness of the fully functioning vac is lauded. It is important to keep in mind the manufacturer’s representations regarding intended use (such as small spill cleanup).4. My personal conclusions:a. This product, perhaps designed as a limited-use handheld, is so effective in short-time use that consumers wish there was longer operational time and larger capacity. It is lightweight and well-designed. It is VERY effective/powerful when appropriately functioning.b. This clean-up tool is not designed for longer time and larger capacity use.c. SOME CONSUMERS report longer operational time and less need to clean or change filters.d. It may be prudent to have a supply of filters on-hand.e. SHARK has evidenced caring about its product and consumers being able to use their products effectively.f. YOUTUBE videos, as well as information provided by SHARK in its brochure and other product-related information, help even the most unmechanically-inclined consumer to understand product operation and care.5. I have encountered challenges with my purchase of this product but at this point in time I would not hesitate to purchase additional Shark products from SHARKAt this point, given the foregoing about the handheld vac I have had for less than one week, I am impressed that SHARK cares about its products and consumers of its products.I have concerns about long-term full functionality and keeping the product plugged in/charging continually but will rely on SHARK instructions.

Compact. Great Product, Great Suction
I was skeptical o this product as its small. but its so pretty and sleek and then suction is nice for its size. I only wish it had a floor extender attachment to vacuum the floor while standing. but no biggie Love the product. and it looks reminiscent of a winebottle displayed on your counter top.[ Simple to use & beginner friendly ]I recommend this to anyone who has a small apartment or a tiny home.

Mother owns many shark things, stick vac and handvac, has used them and raved about the power and dust she gets cleaning with them for over 10 years, now I am onboard with same tools plus this one now. Many uses, sure its loud but I don’t care it works great and like all my other shark products it has great suction. The filter captures all dust going in and is easy to disassemble and clean with compressed air. I bought additional filters as well. One touch dumping is easy, it saves me from lugging a giant vacuum hose or larger stick vacuum around the house for crumbs and dust. IMPORTANT: Manual calls for complete discharge after first charge to condition battery this is critical don’t ignore instructions READ THEM good people. Averages about 12-15 minutes for continuous use which is more than enough for multi level spot cleaning. I still have a cheapie one for car this one is too nice to do anything but the seats in my auto I don’t want to gum it up with mud/salt too much haha. Pro tip the exhaust air doubles as a blower of dust works well for tight spaces then I suck it alll uppppp.

The Shark is fine, but the charging plug fitted is the American style 2 pin!This meant I had to buy an appropriate adaptor. I don’t think this version should on sale in the UK.