Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, XL Self-Empty Base for Homes with Pets, Carpet & Hard Floors

Listen, hold your breath….can you hear the thundering silence of me not having to vacuum?
Where to start?With the bad, let us get that right out of the way. The mapping is abysmal, truly, we have run Bruce (if you can name a Shark branded robot vacuum, what other name than Bruce would you choose) 25 times, he is nowhere near mapping our house, compared to my brothers robot from a competitor who rhymes with BOOMBA, which did it in three runs. This Shark does not even play the same sport….this prevents me from doing room specific vacuuming. And that is it. Unless you have a multi story house, where this feature is a must have, set Bruce and he will clean you house. Wonderfully. Next, the not so great, Bruce is so mentally challenged. For a smart device, he is pretty dumb, but you want to know something, Bruce is determined. He will get the job done. He may have to fumble and bumble his way about, but he will get it done, and, if you watch, he does get a little smarter each time, just a little, but it is noticeable. Bruce used to do the house in large, long swaths, now he breaks it into one half of the house, then the other, and just the today, a new feature, he went around the perimeter of the house, cleaning the base boards. Small steps.As for his vacuum, top notch, perhaps too good. Bit of advice, if you get your own Bruce, run the beast on low suction for at least the first 4 or 5 runs….another con, Bruce does not know when he has eaten too much, and like a greedy guppy, he dies…locks up and cries for help… remember, I told you Bruce is not bright, but he is a work horse. When this happens, you cannot tell Bruce to restart, he has to start over, and hopefully one of Bruce’s engineers will fix this, since Bruce will never know how much he has consumed, he has not the ability. Perhaps a command to send him to his base to empty himself, or a shorter duration than the 30 or so minutes it defaults to.Oh, and the base, the self empty….I am sure robot vacuums before the base were fine, if tedious, since you had to clean them every time….but the base, oh the base is pure genius. Bruce’s base is perfect, we take up with a button, and open it with a button, and never have to touch the refuse. No bag to buy, just push a button, the bottom opens and all that stuff drops out.If you have not noticed, but this family loves Bruce, we are now looking at getting Bruce a skin, to spruce Bruce up a bit…We have had Bruce for a week now, barely, but already Bruce has made an impact. I absolute honesty I cannot recommend this product enough, it works, it has quirks, but it works, and very well.Bit of adviceTurn on all your lights until your Bruce gets a good map of the area, he is a camera based robot and needs to “see” the ceiling, mostly, for landmarks.Run it on low the first few tries, while Bruce bounces around the first few runs, then move to medium and so on. Remember, Bruce has no sesnor in his bin, he uses a set algorithm that tells him to go back to his base and dump his load. It is terrible. But his vacuum is great, so he gets too full too fast. I can manage it a little for the quality of his cleanup.Because our house is neither toddler nor robot ready, we did not have all our rooms ready, and so we began mapping with the bedrooms and bathrooms doors closed. This turned out to be a blessing in disguise, the mapping is not great, but it does move forward, slowly. Bruce stared being more efficient in our great rooms’ right about the time we added the bedrooms and bathrooms. Our house, 3 bedroom, 2 bath, 2 great rooms and a heart kitchen, Bruce can do it on one charge now, I think because we basically added one room a day after his initial runs.I think you can tell, Bruce has been a wonderful addition to our home, truly, a robot vacuum was a luxury I didn’t think worked. It works and now I know what gift I will give every new home owner I know. There a lot of options out there, some a lot cheaper, and if those meet your needs, get them, some a lot more expensive, and aside from one specific feature Bruce does not have,( multi floor mapping) I cannot imagine they are better.UPDATED 2/19/20Mapping works now, had to delete the map once , run it three times, and bang! house mapped. Room specific vacuuming unlocked! Suggestions to others having issues. Delete the map and ( and I think this part is important) run the vac with every light you can on. The robot “see” and makes its map on your ceiling, the more light, the better it see’s.To reiterate, my little robot, Bruce, has literally changed my house…cannot recommend enough.Updated 2/5/21A year later and no regrets. One of, if not, the best purchases I have made for my home. I will state again Bruce is an addition to the house and family, he is almost a pet….a very dumb, but very hard working pet….he is like a toddler…he seems to always want to be where you are… He cleans your floors and carpets…If you are on the fence about buying a robot vacuum…let me put you at ease…buy one, this is no longer a luxury to my home, they are a requirement, utterly worth every penny. As for a Shark…I love mine. Works great, does what it is supposed to do. The only house I wouldn’t think this is perfect for is multi floor homes. Short of that… a must have.4/28/23 Still the best purchase we have made for our home cleaning. No change there…but a small observation…recently replaced some furniture and changed the layout of our home. We had to move the dock from a north to south orientation to an east to west…and, I swear, it now navigates even better than before.

Great robot, but app disconnects once in a while
I live with three cats, and I have back pain that limits my movements, so this robot is perfect for me: I mapped the house and there’s an area called “cats” where their bathrooms are. Every time a cat leaves one of the bathrooms, I scoop and tell the app to clean the cats area. It works phenomenally in that sense. It catches the litter and the hair it finds around. Once in a while I also use it in other areas and works well both in carpet and wood floors. I am happy with the product, in general.The problem it has is the app. It is experimental, I guess, and has a lot of problems. One of them is that every time I go to the section “rooms” to select only my cat area, for some reason it changes to “hallway.” Every single time. So I have to wait, it changes it, I change it back, and then I can hit “matrix clean.” (Matrix clean is excellent for the cat area, it doesn’t miss a single litter piece). If I am in a hurry, sometimes I have hit “clean” and I see it going to the hallway. This is a bit annoying. Also, in the “rooms” section, the first thing that appears is a map where you could click the area(s) to be cleaned, but it doesn’t work in my app. I have to click a button so it shows it to me in the form of a list – only then can I select rooms.Yesterday it completely disconnected from my robot. I had to configure it again. Today it disconnected from the account. I had to look for the password and log in again. And now, I went to the app to tell the robot to clean, and the app says “disconnected.” I am not sure what it means. I hit “clean” on the robot itself, and now it is cleaning my whole apartment. The cat area is not well cleaned because I can’t “matrix clean” it.So I am kind of frustrated right now. The robot is perfect, the app is a piece of garbage.I

We have a Golden Retriever who sheds a lot and brings in pine needles, dirt, and other yard debris. The Shark gets it all in its nightly run and we wake up to a clean house. The dust/fur bunnies no longer exist and, because the floors stay clean, the dust on the elevated furniture is decreased. Moreover, when our dog gets the ‘zoomies’ inside, the air purifier does NOT go crazy from all the dust that previously got kicked up from the carpet. The mapping software is great and the ability to setup exclusion zones works well. We have some counter stools that, prior to the exclusion zones, the Shark would try to climb because of their low base. But like with ANY robovacuum, or regular power head, you do need to do maintenance; i.e., clean the filters and remove hair that gets embedded in the wheels. Overall, this is a great unit and was a Prime Day steal!

J’ai reçu l’appareil et depuis il ne fonctionne pas. La batterie fait défaut . J’ai appelé service à la clientèle de shark , il devait me retourner une nouvelle batterie après 5 jours. Je n’ai jamais reçu la batterie. Suite à un nouvel appel ils m’ont informé que une ma commande a été annulé car il n’avait pas la batterie. Je devrais recevoir une nouvelle batterie d’ici 3 semaines!!