NARWAL Freo Z Ultra Robot Vacuum and Mop Combo, Dual RGB Cameras and Chips, AI Avoidance, 12000Pa Suction, Real-Time Decisions, Adaptive Hot-Water Self Wash & Self Emptying, Pet Hair, Quiet, White

Absolutely in love with it! A huge upgrade from my old vacuum.
I upgraded from a dreame 10 to the Narwal Freo Z. And let’s just technology has come a long long way in terms of robot vacuums. I’ve had this for a bit over a week now and it’s perfect.The pros:Very easy setup and documentation. It’s incredibly quiet compared to any robot vacuum I’ve used. Ever. I’ve had Wyze, roborock, dreame, and finally this. This is by far the quietest vacuum I’ve ever used and somehow even more powerful in terms of suction. Oh, and an enormous water tank.Freo mind! I am absolutely in love with this feature and especially the intensive cleaning for large dirty area(s). My house is oak flooring throughout with throw rugs throughout. When you first enable this, you might think the robot is going crazy cleaning the same spot over and over. Don’t go crazy. Whatever sensors it is using, trust them.Performance:Wood floors, tile floors: It does an incredible job vacuuming and mopping these. Absolutely no complaints. I’m primarily using the freo mind portion within the app and I have no complaints.Carpets: I have two australian shepherds. It’s nearly November. It’s shedding season. Anyone that has any double coat dog knows the struggle is real when they start blowing their coats. It definitely does a fantastic job picking up the hair throughout the house. Hair on the carpet is no match for that thing. Also a plus, if it detects that the carpet or flooring is dirty, you will hear the vacuum go a bit louder for more suction power.Edge mode: I can’t personally say I’ve had much time to observe this (the vacuum runs during the day during working hours). However, the app doesn’t lie. I have observed it doing its little dust thing. Cool feature, but that’s all I can say. I tend to steam the baseboards once a year for a deep clean anyway.——What could be better:The app is great. BUT, there are definitely some features that you should enable once it has mapped the house. It will not vacuum carpets unless explicitly specified. You can change the behavior of this in the app by selecting the carpet on the map and you can tell it how you would like to do it. Narwal does not recommend having this on high-pile carpets.If you have pets, do make sure to check off “Family with Pets” in the app so it will empty the dustbin more regularly.I also had to check off auto dust collection set to always rather than smart. This ensures that it will empty the dust bin after every cleaning. The smart empty was not cutting it for me as a family with 2 pets. I do wish there was a way to complete a room, have it go empty the dust bin, then resume to the next room. Which, you can do by setting up an individual schedule (per room), just a minor annoyance is all.

Potential to be great but new design is flawed beyond usability
I had the x ultra before this one and only reason I upgraded was because this one has the dust bag built into the base. Sadly, it doesn’t empty the vacuum if it gets full. It doesn’t return to base after so long to empty as it does with mopping. The dust bin is much smaller in this design and so it doesn’t hold as much. I have an Australian shepherd who constantly sheds. I had the roomba previously and it would return to base constantly to empty itself. With the x ultra i knew i had to empty the bin before i started because i knew it would fill up. This was my solution or so i thought. It maps the house in 15 min and accurate. It has great obstacle avoidance. It mops and doesn’t an amazing job. This new feature is a complete fail and sadly the reason it was purchased. The design clogs in the unit because of the smaller hole. Seriously thinking I’ll swap out the new bin for the more useable one from my x. Help desk was sadly no help but only because it’s a design flaw that they’ll have to address.Update: I’ve lowered to one star. If you need a mop this does a great job. If you have a house that doesn’t get dirty, this will be great. If you have a dog or a pet that sheds, this is a waste of hard earned money. I called and spoke to the company and they said i just need to clean less more often. I would run this daily if it could handle it but it cannot handle even a single room. The dustbin is a terrible on this unit. Clogs constantly. Doesn’t empty to base like they say. It’s a disaster. So disappointed. Now i can’t even go back to the x ultra because i donated it. It would handle the dog hair with no problem. It’s even avoiding cotton from a dogs toy that their other version would grab lol

The robot mapped my entire floor, then vacuumed and mopped it all perfectly! Didn’t miss anything and it identified and avoided all the hazards the my old vacuum would choke on! I love this machine! It’s so quiet too! I can run it while we sleep! Im getting another for the upstairs!

Our floors are constantly spottles. Even if we swept and moped it felt like in an hour there was still dust on the floor. This is such a game changer and worth the money. Having a daily task delt that I don’t even have to think about is a life saver. With a toddler and cat, the floors were beyond over stimulating. Now it’s always clean and nice!