Shop-Vac 4 Gallon 4.5 Peak HP All Around EZ Series Wet/Dry Vacuum, Portable Compact Shop Vacuum, 3 in 1 Function with Wall Bracket & Attachments for Home, Apartment, Vehicles & Workshops. 5895400

Gets the job done
This is my second purchase of THIS vacuum. Last one was pretty old and just passed on to the vacuum graveyard. The vacuum always did the job (use it in my sewing/craft room) so didn’t want to mess with another – just stuck with one I know works. Unit is a bit noisy, but if there are quiet vacuums out there, I’m not willing to pay big bucks just to save a little noise!I’ve been very happy with this vacuum.

Excellent customer service and powerful little vacuum
The motor burned up after about 20 minutes of use. Of course I’d already thrown out the packing box so I can’t return.UPDATE 1 – Shopvac Customer Service contacted me and told me they would send me a new one. All they requested was a video showing the vacuum in operation. The video shows the vac operating for about 30 seconds and then it slows significantly. Along with that was the acrid odor. I will update after I’ve used the replacement for a couple days. I’d give a score of EXCELLENT on Customer Service!UPDATE 2 – Customer service came through and provided a replacement and a shipping label to send the failed one back. Used the new vacuum quite a bit the past few days and it is on powerful machine in a small package..

Awful quality control and a bad design overall
I traditional consider Shop-Vac the trusted name brand for shop vacs, but this unit changed my mind. While purple isn’t really my color, I decided to get this as a handy unit to have in the garage of my new house rather than having to run out to the shop for the big one in the case of a liquid emergency. Unpacking the unit it looked reasonable, set up as expected, and worked ok. It only comes with a floor attachment, making it a bit less useful than other units.Where things went wrong was when I stored the tools (2 tube extensions and the floor attachment) on the unit and roll it under the shelf. I immediately saw a major design flaw in that they put three half moon cutouts on the top of the unit for storing the parts, but the tubes make it almost three times as tall! Where are you supposed to store this thing? Way out in the open? It’s a huge waste of space to hold these couple of pieces of plastic! If they’d made the base extend out a bit and put the moons there, or added a hanger like my old larger unit, then yes, the footprint would be a few inches larger, but the height would be less than half where it is now with the accessories stored. The only solution is to leave them loose in order to store the unit on/under a shelf. That itself would rate no more than 2-3 stars as it’s really a poor design decision. However, that’s not the biggest problem…As I went to roll it over, I looked down and thought, “What’s this black round thing?” Turns out it was a wheel that had fallen off. The back wheel is just a puck with a small metal rod through it. I pick up the unit and turn it over expecting to see maybe a broken clip or something where it had fallen out, and discover that no, the entire corner of the molded part is missing! Thus, the loop that’s supposed to hold the other end of the rod was never there. How in the world did this get assembled and shipped without someone catching that. Unless this assembly step is completely automated, how could an assembler put the part there and drive that screw in that is supposed to hold the other end and let it pass without flagging that there was nothing on the other side?! And if it’s automated, then they need a better part inspection system before they get to that stage.At any rate, this was a really disappointing waste of my time and money.

Broken wheel
Looked like a great little vacuum but a swivel wheel was broken. Had a hard time with manufacturer for new wheel. Amazon was great though. Picked it up and refunded quickly. The box was pretty beat up so should not be surprised that wheel was broken